Refund and Returns Policy

Thank you for shopping with Simo’s Fashion. Our Refund and Returns Policy ensures a fair and transparent process for returning items. Please read the following carefully.

1. Returns

1.1 We as a company do not provide returns.

2. Exclusions

2.1 We do not accept refunds on sale items and gift cards.

3. Refunds

3.1 As an online store, we do not provide monetary refunds.

3.2 We as a company do not provide refunds but we do provide credit of the value of the items you have purchased and u will be obligated to take other products for the value of the damaged, incorrectly supplied goods or cancelled orders.

4. Damaged or Incorrect Items

4.1 If you receive a damaged item or the wrong product, please contact us immediately. We will arrange for the return and replacement of the item at our expense.

5. Contact Us

5.1 If you have any questions or concerns regarding our Refund and Returns Policy, please contact us at admin@simosfashion.co.za.

Thank you for choosing Simo’s Fashion. We value your satisfaction, and we are committed to providing a positive shopping experience.